Telehealth Security: Keeping Your Virtual Waiting Room Private

Telehealth isn’t going anywhere, but neither are the hackers. From virtual consultations to online follow-ups, telehealth has become a core service for many clinics. But every video call, patient portal login, and shared file is a potential entry point for cybercriminals.

COVID19 lock down in the past? sure... but telehealth is here to stay, lets secure it.

Why Telehealth Is a Target

Telehealth platforms store and transmit a goldmine of PHI (Protected Health Information). Hackers see this as valuable data they can sell or use for identity theft.

A breach here can lead to:

• HIPAA violations and fines

• Loss of patient trust

• Interrupted patient care

  
  

Three Ways to Lock Down Your Virtual Waiting Room

1. Use HIPAA-Compliant Platforms – Not all video services meet HIPAA standards. Confirm your provider signs a Business Associate Agreement (BAA).

2. Encrypt Everything – Ensure all video calls, messages, and shared files are encrypted end-to-end.

3. Secure Patient Portals – Require strong passwords and enable multi-factor authentication.

   
   

The Bigger Picture

Telehealth isn’t just convenient — it’s part of the future of healthcare. Patients expect it to be private and secure, just like an in-person visit.

Your Takeaway

Review your telehealth setup this week. If you wouldn’t share sensitive patient details over it in person, don’t trust it virtually until it’s secured.

To see how we help clinics stay compliant and audit-ready, visit our HIPAA Compliance Services page. Want more? something that also helps protect you here is network segmentation. to find out more on that download our eBook -> Click to download your copy.